Welcome to Dedicare Beauty Customer Support. We’re here to help you with any questions, concerns, or issues related to your order or our website.
Choose the contact method that works best for you. Our team is committed to providing fast, friendly, and effective assistance.
Our support team is available Monday to Friday, during standard business hours. We aim to respond to all inquiries within 1–3 business days.
If you received the wrong product, an incorrect variation, or an unexpected digital file, please contact us with your order number and a description of the issue. Our team will review the situation and provide a solution as quickly as possible.
If your item arrived with the wrong size, color, or specifications, don’t worry — we’re here to help. Please reach out to our support team with photos and your order details so we can assist you.
Refunds are handled according to our Returns & Exchanges Policy. Once a return or refund is approved, funds are issued back to the original payment method. Processing times may vary depending on your payment provider.
We typically respond to customer inquiries within 1–3 business days. During peak periods, response times may be slightly longer.
For faster assistance, please include:
Yes! Our team is happy to provide general product information and guidance to help you choose the best items for your needs.
Simply contact our support team via email with your order details and a description of the issue. We’ll take care of the rest.
If you’re experiencing problems with our website, checkout, or account access, please let us know. We’ll investigate and assist as soon as possible.
In rare cases where additional review is required, your request may be escalated. We’ll keep you informed throughout the process until a resolution is reached.
We value your feedback. If you’d like to share your experience with our support team, please reply to your support email or contact us directly.
Our support team can access limited account information necessary to assist you, always in compliance with our Privacy Policy.
If you have additional questions or concerns, don’t hesitate to reach out.
Email: support@dedicarebeauty.com